- Indian Rupees are supported
- More than 1600 casino games
- Six different live casino platforms
- Teen Patti and Andar Bahar
- Can sort games by game provider
- Daily and hourly jackpot slots
- Several slot tournaments every day (anything from free ones to those with massive prize pools)
- New bonus offers every day (free spins, deposit bonuses, tournaments and more)
- Loyalty program with a monthly cash boost, exclusive bonuses and other rewards
QueenVegas Casino Review – February 2021
Launched in 2011 as one of 30 white labels to skillOnNet LTD, QueenVegas diversify themselves from most other gambling sites by offering regular slot tournaments with quite a special design. Along with a huge game selection and daily bonuses they appear to be a great choice for many Indian casino enthusiasts. But it’s not all well and good.
Overall Experience | ★★★★
There are a lot of great things to be said about QueenVegas, but one thing kills it for me and that’s the customer support. You may not have the same terrible encounters with them as I have had and it may very well be worth playing on the site anyway, but this is just a big letdown. I’ll get to it later.
Apart from that there isn’t much to complain about other than IMPS/UPI not being available for Indian players. The gambling experience is solid – it’s very pleasing and rewarding. Let me elaborate on it.
Slots | ★★★★★
With over 2000 slot machines provided by more than 30 different companies this is really good. You’re able to find a heap of high caliber and top modern slot machines that are a ton of fun to play and as potentially rewarding. You’ll find quality slots from the vast majority of industry leading game providers such as Blueprint, NetEnt, Play’n GO, Quickspin and Yggdrasil. New ones are also regularly released.
While the selection is great and probably more than satisfying to most players (including myself), I do miss games from a few popular providers such as Thunderkick and Betsoft. On a more positive note, though, daily and hourly jackpot slotsDaily jackpots is a collective name for jackpots that are guaranteed to fall within a certain time frame. This includes jackpots that are guaranteed to fall every hour, as well as jackpots that are guaranteed to fall by the end of each day. are available along with traditional jackpot gamesTraditional jackpots are jackpots that are randomly triggered, which can happen at any time. They are usually very difficult to get, but they can often pay enormous amounts (more than ₹100 million).. This is great for anyone looking to win big.
Live Casino | ★★★★★
The live casino experience is flawless – it doesn’t get any better than this. Most Indian gambling sites have one or two platforms for live casino – QueenVegas has six. They offer a comprehensive game selection, including Indian favorites such as Teen Patti and Andar Bahar.
You’ll also find all classic table games such as roulette, blackjack, baccarat, sic bo, carribean stud and casino hold’em. In addition to this, there are plenty of innovative lucky wheels and highly amusing game shows to choose from.
Betting | ★
QueenVegas is a pure casino and casino only. This is not the place for wagering money on cricket or betting on any other sports as it is simply not offered.
Navigation | ★★★★
For the most part this is pretty good. Games are well-categorized as slots, live casino scratchcards and virtual sports (as you would expect) and you can also sort them by new ones and by game provider. Reaching the support, promotional page and account settings is also super easy.
My only concern has been with the loyalty program. It was a struggle for me to find information about this as it’s hidden under “bonus policy” in the footer. It’s a bit weird since you would think that info about attractive rewards should be easily available for players to get their hands on.
Customer Support | ★★
This is absolutely terrible. My encounters with the support agents at QueenVegas Casino have been worse than you could imagine in your wildest nightmares. Not all agents are as bad, but from what I have experienced many are patronizing, clueless about the website and just plain dumb.
I’ve asked about things such as withdrawal options for Indian players and how the loyalty program works and they clearly had no idea. With the loyalty program I even had to speak with three different agents to get things straight. Can you imagine?
On top of this the chat hasn’t always been working for me. I’m not talking about the support hours being limited to 11.30am – 3.30am IST, but about the chat not working even though it’s supposed to be online. After having done some research I see this is happening to other players as well.
All in all this is just bad. Don’t expect anything out of the support and you might be pleasantly surprised. That’s my best advice.
Bonuses | ★★★★
To me as a bonus lover this is one of the best things about QueenVegas. But let me get one thing straight – their wagering requirementsA wagering requirement is a multiplier (based on received bonus OR bonus + deposit) telling you how much money you have to spend on gambling before any received bonus amount can be cashed out. You can learn more about this in our thorough guide about wagering requirements. tend to be quite high (60x received bonus). With daily bonus offers and pretty cool slot tournaments that are often intertwined with each other the bonus value is, however, still great. There’s also a lot of fun to be had.
The big highlight is the slot tournaments that come with prize pools of ₹8,000 – ₹160,000 and occasionally electronic gadgets (like smartphones) and expensive cars (like an Audi A1). There are also free tournaments that can award you with free spins as a prize (no risk involved in these).
The tournaments (several of them run every day) work differently from other Indian gambling sites. They aren’t free to enter but have a small buy-in of ₹80 – ₹160. This will give you a certain number of free spins on a slot. You won’t get to keep the winnings from these spins, but the winnings will simply be your score and the goal is to score higher than other players.
What I really like about these tournaments is that they run for several hours (and sometimes days when the prizes are huge) and you’re able to buy in multiple times. In other words, you can always better your score and by keeping track of a leaderboard you’ll know what to aim for.
Among the daily promotions you will find various types of offers such as extra bonus money and free spins on a deposit. Sometimes you’ll also get a prize for ending up in a paid position in three tournaments and for winning three tournaments in a row (this can get you ₹20,000 extra). Many promotions are quite fun which I like a lot.
Loyalty Rewards | ★★★★
At QueenVegas loyalty is rewarded through a loyalty ladder that has six different levels to it. To benefit from the program you have to wager at least ₹2 million on slots every month (more if you play other games). As a casual player you aren’t that likely to reach this sum unless you stake high amounts, but those who frequently gamble should have no problem with it.
You climb the loyalty ladder by gathering points from playing games. Depending on your loyalty level you’re able to get a monthly cash boost; exclusive deposit bonuses; faster payouts and a few other things. It’s pretty good value for those who play a lot. You’ll find more details about the loyalty program below.
Full Details of QueenVegas’ Loyalty Program
Below is a list of all of the six loyalty levels that exist at QueenVegas and the rewards that they grant you. Please note that the cash bonuses is an approximate value as for some reason their loyalty description is not showing in INR.
|Rewards||Bronze Level||Silver Level||Gold Level||Platinum Level||Diamond Level||Red Diamond Level|
|Cash bonus for reaching level||N/A||N/A||₹1,500||₹2,000||₹3,500||₹4,000|
|Monthly cash bonus for maintaining level||N/A||N/A||₹1,500||₹2,000||₹3,500||₹4,000|
|Special monthly bonus||N/A||Yes||Yes||Yes||Yes||Yes|
The following list shows you how many points you need to reach and maintain a loyalty level.
|Loyalty Levels||Loyalty Points Required to Reach and Maintain Level|
|Bronze||None, starting level|
With the below list you are able to see how much you have to wager to receive 1 point.
|Type of Game||Wager Required to get 1 Point|
|Hi & Lo and Let 'em Ride||₹4,000|
|Carribean Stud and Casino Hold'em||₹6,000|
|Most Table Games and Video Pokers||₹8,000|
|Craps and Pai Gow||₹16,000|
If we were to take a quick look at the value of the rewards for a gold player, the monthly cash boost alone would be equal to a 0.075% turnover cashback on slots. This is fairly good considering the fact that you’re also getting another bonus.
QueenVegas is currently working with more than 30 different game providers that they are offering slots and other casino games from. I have listed all of these providers for you below.
|1x2 Gaming||ISoftBet||Realistic Gaming|
|2 by 2 Gaming||Just For The Win||Red Tiger Gaming|
|Big Time Gaming||Lightning Box||RTG Asia|
|Foxium||Old Skool||STHLM Gaming|
|Gamomat||Oryx||Super Spade Games|
|Giveme Games||Play’n GO||Triple PG|
|Golden Hero||Pragmatic Play||Wazdan|
|Grand Vision Gaming||Pulse 8||WooHoo|