- Hourly jackpot randomly won (₹1 lakh+)
- Free spin bonus every day
- Weekly casino cashback (5% - 10%)
- Casino tournaments with varying rules
- Online poker in the form of Texas Hold'em
- Fantasy sports betting in many different sports
- Live casino by Evolution, Ezugi, TVBET and Betgames
- 24/7 chat support in English/Hindi
- Mobile app to iOS and Android
- Licensed by Curacao eGaming
- Customer support can be really bad
- Dishonest terms and conditions
- Can't use deposit bonuses on live casino games
- Not allowed to use bonuses on all slot games
Rating ★ – ★★★★★
|Live Dealer Games||★★★★★|
|Bonus wagering (slots)||60x (bonus only)|
|Bonus wagering (live casino)||N/A|
|Gambling license||Curacao eGaming|
|Mobile app||iOS and Android|
Mostbet Casino Review – October 2021
Following below, is my objective review of Mostbet. Using my vast experience of workingin the gambling industry and researching the brand carefully, I have shared my honest findings.
The most important question to ask when gambling online is “can the site be trusted”? Is Mostbet a trustworthy casino? My first impression would be a yes as the site looks great, but having done some digging, I am not so sure. Let me elaborate.
Looking at reviews on Trustpilot, there are many people who claim to have been treated unfairly by Mostbet. This doesn’t necessarily mean that the site can’t be trusted as it is common for players to break rules and then blame it on the site. That’s why it is very important to always pay close attention to terms and conditions.
Speaking in favor of Mostbet’s trustworthiness is the fact that they have been operating for a very long time (since 2009). Taking all these years into consideration, the negative reviews that they do have on Trustpilot are actually few. However, what may be alarming is that almost no positive ones can be found.
There’s also a big concern about their terms and conditions which lower their trust factor. Some important ones for bonuses are not stated on the bonuses themselves, but can only be accessed by going to the general rules of the site. They can also appear as confusing and hard to understand. Even for me and I consider myself to be a casino expert with years of experience writing reviews.
What’s even worse is that the terms and conditions on the welcome bonus itself say that the bonus can be effectively used on live games. Then, when you go to the rules of the site, it says that currently, no live games support the use of bonuses. I found this very confusing and had the information confirmed with the team behind the site. To me, this is a big red flag as I feel that they are tricking players – consciously or not – it’s just as bad.
Adding to this, the customer support has occasionally been a pain in the ass to deal with. That doesn’t instill trust either as it means that Mostbet is training their agents poorly. This certainly isn’t a good sign for the company in general. They also claim to have phone support, but it’s actually never available.
Last but not least, it’s important to realize that Mostbet is licensed by Curacao eGaming. While it’s a good thing to have a gambling license, the one in Curacao isn’t a particularly respected one. In other words, it isn’t synonymous to trust such as a license from the Malta Gaming Authority would be.
While there are features of Mostbet that make the site an attractive one, I would recommend most players to check out LeoVegas instead, which is a top quality and 100% legit site. If I’m going to gamble, I want to be sure that the site is safe.
When speaking of safety and asking the question if is it safe to play at Mostbet, I am referring to two things that are different from the trustworthiness covered above:
- Are you able to set monetary limits on your account to limit your gambling?
- If a dispute with the site should occur that can’t be resolved, can you get help?
Unfortunately, the answer to both of these questions is no, which means that Mostbet isn’t safe to play at in these regards. There are no responsible gaming tools available at all, making it impossible to set any kind of limit on your account.
As Mostbet is licensed by Curacao eGaming, it is very difficult to get help if a dispute arises. You are able to contact this organization, but they are not particularly known for assisting players. It would have been a completely different story if the site was licensed by MGA, but it isn’t.
Is Mostbet legal to play at in India? The answer to this is the same as with every Indian online casino that operates internationally. It depends on where you live as different states have set their own laws. As far as I know, Mostbet will accept players from any Indian state.
However, if you live in Maharashtra, Andhra Pradesh, Telangana or Tamil Nadu, the laws here do say that online gambling is illegal. Thus, it wouldn’t be legal for you to play at Mostbet or any other casino for that matter.
As a fan of slot machines, the selection that Mostbet is offering can’t get much better. There are more than 4,000 machines to choose from that are provided by over 90 different game developers. This is more than most gambling sites have on the menu.
Mostbet is also nailing the navigation among their slots as there are several great filter options. You can find slots by a particular provider, by a specific genre, or by a certain mechanic, such as slots with bonus buy features or slots with jackpots.
Speaking of jackpots, an additional plus for me is that daily jackpot games are available by Fugaso. These guarantee a player to win a jackpot every hour and every day. The only thing I could wish for is that these types of jackpot games were available by Red Tiger Gaming as well, but they currently aren’t.
Live Dealer Games
If you love live dealer games that are played with real game hosts over a video stream, there’s a lot to enjoy at Mostbet. They offer platforms from more than 8 different providers with the best ones being Evolution Gaming, Ezugi, TVBET and Betgames.
You can play anything from Teen Patti to Andar Bahar, to classic table games such as roulette, blackjack and baccarat. Then you also have my personal favorites, which are innovative game shows. Here, you can find exciting money wheels such as Crazy Time and completely unique products such as Deal or no Deal and Gonzo’s Treasure Hunt. Just to mention a few of the many games.
On top of this, there’s a wide selection of live keno games.
The only thing I’m missing is live casino games from Playtech. This provider has several interesting games that would add value to the game selection. However, it is definitely not the end of the world that they’re missing.
Other Gambling Products
In my opinion, the best thing about Mostbet is their insane variety of gambling products. They really stand out compared to most gambling sites. In addition to live dealer games and slots, you can enjoy the following:
- A poker platform where Texas Hold’em is played against other players.
- Fantasy sports betting on several sports and leagues.
- Real sports betting in over 20 different sports.
- Several mini-game type of casino products.
What really nails it for me is the quality of the products that Mostbet is offering. They are really good. For instance, their sports betting platform offers a lot of live streaming, including cricket. Additionally, TOTO-betting is offered, which I think is a really fun concept in sports betting.
My feelings about the customer support at Mostbet are mixed. I have had good experiences, but also terrible ones. And when I say terrible, I’m talking about support agents who didn’t seem to have any idea of how their casino worked or knew anything about casino in general. To me, this is completely unacceptable. Apart from their lack of knowledge, they weren’t particularly friendly either.
I would recommend Mostbet for their wide selection of games every day of the week, but I would never recommend them for their support. And at the end of the day, I don’t think their selection of games makes up for the lacking support. Having good support can be really important.
On the plus side, I should mention that agents are able to speak English as well as Hindi. This is quite rare to come by at casinos as usually, only English is available. However, I should also mention that phone support appears to be an option, but in reality, you will only get a voice message that tells you to use the site’s live chat. This is really bad.
There are good and bad things to say about bonus offers at Mostbet. The good include plenty of promotions running at all times. You can find daily free spin offers, regular casino tournaments, a weekly cashback on losses, and more. If we add sports betting into the mix, several additional bonuses are to be found.
There’s also a random jackpot that an active player on the site will win every hour. This is a pretty cool concept and the payouts are great. They usually range from ₹1 to ₹4 lakh. I assume players are getting paid, but since Mostbet isn’t publishing names of winners, I actually can’t be entirely sure. I certainly hope it is not a scam.
When it comes to value, some bonuses are much better than others. I like the casino tournaments because the rules vary. Some have rules that will favor high rollers, while others come with rules that are fair and gives every type of player a chance to win. The daily free spin offers are good for low stake players and come with low wagering requirements.
Now to the bad. Some bonuses, such as the welcome bonus can only be used on certain games, which is stated in the rules of the site. You can’t play live casino games and you can’t play any slot you like. What’s worse is that some bonuses have a maximum cap to winnings and the default setting is that you can’t earn more from a bonus than what the bonus is worth.
Let’s take the welcome bonus as an example. If you deposit ₹10,000 to receive a bonus of ₹10,000, you will start playing with your own deposited money. Should you lose this money, the bonus balance will come into play. As is always the case, there is a wagering requirementA wagering requirement is a multiplier (based on received bonus OR bonus + deposit) telling you how much money you have to spend on gambling before any received bonus amount can be cashed out. You can learn more about this in our thorough guide about wagering requirements. that needs to be fulfilled before the bonus balance is turned into real money. This is 60x for the welcome bonus.
Should it be that you win a lot of money playing with the bonus balance, you will still only receive ₹10,000 when the wagering requirement has been fulfilled as this was the initial bonus amount. So, if you play with your bonus balance and hit a jackpot, this is devasting as most money will be lost.
This term is a really bad one that most players that sign up to Mostbet are unaware of because they don’t read all rules carefully. Always read the rules.
At first glance, the loyalty program that Mostbet is offering casino players looks really neat. They are doing a great job selling it. For every deposit that you make, you earn points. The more you deposit in one go, the more points you get for each Rupee. Additional points can also be earned for completing daily achievements.
The points can be exchanged into bonus money and as you gather them, you will climb a loyalty ladder that improves the exchange rate, thus making every coin more valuable.
It sounds really great and I like the concept, but the actual value is terrible. If you reach the highest level of the loyalty ladder and make deposits that earn you the most points (₹25,000), this is equal to a deposit bonus of 1.2%.
To put this into perspective, other casinos, such as LeoVegas, are regularly offering their most loyal players 100% deposit bonuses. Usually not on every deposit, but they do it regularly. Mostbet’s equivalent of 1.2% is a joke. And if you’re a low-stakes player, your value might not be higher than 0.1% – 0.2%.
Receiving this is better than receiving nothing though and to be fair, I don’t know if high rollers also receive exclusive bonus offers.
Current Bonus Offers at Mostbet
Below is a list of some (not all) of the current bonus offers that are active at Mostbet.