- Indian Rupees are supported
- Free bonus wheel every 4 hours (free spins, bonus money and loyalty points)
- Loyalty program with points that grant bonus cash and exclusive deposit bonuses
- 3 Card Poker (very similar to Teen Patti)
- Live casino from Evolution Gaming
- 24/7 support on live chat
- UPI deposits are available
- No IMPS, see: IMPS casinos
- No Lottery, see: Online lottery sites
- No Teen Patti, see: Teen Patti casinos
- No Andar Bahar, see: Andar Bahar casinos
- No sports betting, see: Cricket betting sites
- Only live casino games are available (Find a slots casino here)
- Welcome bonus has high wagering requirement on live casino
JackpotCity Casino Review – October 2021
Founded all the way back in 1998, JackpotCity is one of the oldest online casinos that exist, which automatically makes the site incredibly trustworthy. While it may have been a fantastic gambling platform back in the days it has, however, not kept up with the never-ending evolution of internet casinos. Therefore today the gambling experience is kind of lack-luster even though there is some value to be had in it.
Overall Experience | ★★
As I see it there is only one good reason to be visiting JackpotCity compared to other gambling sites and that is a free bonus wheel that is offered every four hours. Let me elaborate on this.
Slots | ★
While residents of many countries are able to enjoy about 500 slot machines at JackpotCity, players living in India don’t have access to any of them. I don’t why – all I know is that live casino is the only product that Indians can enjoy at JackpotCity.
We have a full segment where we highlights the best slot casinos in India in September 2021 which you may want to check out.
Live Casino | ★★★★★
Since JackpotCity is using Evolution Gaming as a live casino provider the authentic experience is absolutely great. This is the best live casino provider in the gambling industry. They have a huge amount of games that include anything from roulette to blackjack, baccarat, sic bo, several types of poker, lucky wheels and plenty of game shows. Many games are unique highly innovative.
The live casino experience is not perfect though. Unfortunately Andar Bahar isn’t offered.
Betting | ★
There’s not much to say about betting at JackpotCity as they’re simply not offering any platform for it. As mentioned before the only product that you can enjoy is the live casino.
If you are looking for live betting then head over to our article about how to find the best betting sites online.
Navigation | ★★★★
I have nothing bad to say about navigation – though I usually don’t as this is hard to screw up. And since JackpotCity isn’t offering any other games than live casino it’s impossible not finding a suiting game to play. I could, however, point out that they don’t have any app developed for mobile devices. Not that this matter that much.
Customer Support | ★★★★
This is one of the best things about JackpotCity as in my experience the support agents are very service-minded. I’ve always been greeted in a friendly manner and received great help. They may not be the fastest to reply on live chat, but this is understandable if they have a lot to do which is difficult for me to tell if they do or not. I would give them five stars, but since it isn’t possible to reach them by phone or e-mail I have to remove one.
Bonuses | ★★
One thing that is really cool and unique about JackpotCity (and also Spin Casino which is a more or less identical gambling site that the company has decided to launch) is that you can spin on a bonus wheel every 4 hours. While the rewards on this wheel are based on account activity (more activity = better rewards) you’re always able to get something no matter how much you’re playing. The rewards include bonus money, free spins and loyalty points.
A part from this wheel there aren’t that many bonuses at JackpotCity and when it comes to the welcome offer it looks valuable at first but unfortunately it’s not that good. The wagering requirementA wagering requirement is a multiplier (based on received bonus OR bonus + deposit) telling you how much money you have to spend on gambling before any received bonus amount can be cashed out. You can learn more about this in our thorough guide about wagering requirements. is incredibly high on live casino games (which are the only ones offered to Indian players) and you can’t even wager it on all of the games as some are excluded from it.
Loyalty Rewards | ★★
While I personally am fine with the simplicity and design of the loyalty program that JackpotCity is offering, it’s unfortunately not very valuable. You earn points for every wager that you place and on live casino games you get approximately one for every ₹1,000 wagered (it varies between games). These points can make you climb a loyalty ladder and also be exchanged into cash.
With 5,000 points you receive about ₹500 which is equal to a 0.01% turnover cashback. This is really low. On slots it would have been 0.1% which is acceptable, but since slots aren’t offered…
As you climb the loyalty ladder you are, however, able to get exclusive bonus offers which is a nice addition to an otherwise poor loyalty program (at least so for Indians).
JackpotCity is only offering live casino to Indian players and at the moment they are only working with Evolution Gaming to provide this. Thus Evolution is the only provider you are able to find.