Big Baazi Casino

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Big Baazi Casino Review – October 2023

Launched in 2022, Big Baazi is quite a new India casino site. It is owned by White Star B.V. which also owns several other gambling sites that date back to 2020.

The casino stands out for its wide range of payment methods and website design which is highly appealing and easy to navigate. Big Baazi was made for Indian players and this shows in many regards.

Trustworthiness

Even though I can’t say for sure that Big Baazi is trustworthy, my experience and research tell me that it is.

In all my time playing at the site, I have never had any issues with deposits and withdrawals. In general, Big Baazi pays out winnings within 2 – 12 hours which is really fast and why I have listed the site as one of the fastest payout casinos in India.

Big Baazi also has fair terms and conditions that are easy to understand and take part in. Wagering requirements for bonuses are also better than many casino sites. This speaks towards Big Baazi's trustworthiness.

The attention to detail and effort put into making the casino site eye-catching and user-friendly also speaks to Big Baazi being legit. So does its wide range of payment methods as some casinos struggle a lot with providing UPI while Big Baazi offers several options for it.

I do have some doubts though as customer support has been quite rude to me at times. Not at all as helpful and service-minded as you would expect. This gives me a feeling that not everything is right within the company. It may be as simple as agents not being trained and overseen properly.

Game Selection

Big Baazi doesn’t offer as many different types of products as some casino sites do. They’re focused solely on slot machines and live dealer games. However, this they do great. You’ll find over 3,000 slots to play that are sorted into many user-friendly categories such as:

• Popular games
• New releases
• Indian slots
• Feature buy slots
• Megaways slots
• Cluster pay slots
• Slots with big payouts

My only critique is that progressive jackpot slots and daily jackpot games are missing. These games can be quite exciting as they give you a chance to win big money with only a small stake.

The live casino section of Big Baazi is huge as live dealer platforms are provided by Evolution Gaming, Pragmatic Play, Ezugi, Betgames, Lotto Instant Win and TVBET. Once again, categorization is superb with the games being sorted into the following groups:

• Roulette
• Blackjack
• Baccarat
• Andar Bahar
• Teen Patti
• Poker games
• Game Shows
• Lottery
• Dice Games
• Popular games

A ton of live games can be played, including old classics as well as modern takes on these games. There are also a heap of highly innovative money wheels and other types of special games to be enjoyed.

In addition, Big Baazi offers many different live lottery games which are similar to lotteries that you would find at online lottery sites. However, instead of draws just happening once a week, these take place every minute, all around the clock and can be played with a live game host.

Customer Support

Customer support is my biggest critique with Big Baazi. Even though it hasn’t been true for all of my encounters, I have found agents to be quite rude and nonchalant with some of my queries.

I have talked to customer support at a ton of online casinos in India and sad to say, Big Baazi has provided me with one of the worst experiences.

However, there are positives to be mentioned. First of all, Big Baazi offers an extensive FAQ as part of its support section which is really good. Customer support is also available 24/7 on live chat and while some agents haven’t been service-minded at all, some have in fact been very helpful.  

Bonus Rewards

In my experience, Big Baazi does a decent job rewarding players with casino bonuses. They don’t have nearly as many promotional offers as you would find with some sites though. For instance, drops and wins promos and slot tournaments are not available. For this, I would recommend Bluechip casino.

However, big deposit bonuses with fair wagering requirements on slots are regularly offered. The welcome bonus is a perfect example of this. On your three first deposits you would receive:

• 100% bonus up to ₹50,000
• 50% bonus up to ₹25,000
• 50 bonus up to ₹25,000

The wagering requirement is only 35x on slots which is low. It is ten times higher on live dealer games though which is high so the bonus is best suited for slot machines.

Similar deposit bonuses are added to player accounts on a regular basis, with loyal players that frequently deposit receiving more bonuses than players that only play once in a while.

In addition, a 10% live casino cashback is offered every week. If you’ve lost money playing live casino games, you will get 10% of your losses back, up to a maximum of ₹10,000.